A recent op-ed in Inside Higher Ed asked if it’s time for schools to nix recruitment travel for undergraduate admissions counselors. Graduate enrollment professionals have questioned graduate fairs and other recruitment travel for some time, but is it time to finally say goodbye to the road? Join our expert panel as we discuss this and other impacts of the post-Covid technology age, expectations of customer service, the dreaded “sales” role of admissions, and more.

The conversation will include Fran Reed, Vice President for Enrollment Management at Neumann University; Donald Resnick, Higher Education Consultant; Keith Ramsdell, Vice President for Enrollment Management and Marketing at Ashland University; and Marcus Hanscom, Director of Graduate Admission at Roger Williams University and Higher Education Consultant with Dutcher LLC.