So much institutional knowledge lives in the minds of individual staff and faculty, creating a reliance on them from others for information. In addition to creating inefficiencies, this practice is problematic as institutional knowledge walked out the door as our colleagues departed throughout the "Great Resignation."
In this conversation, we sit down with Will Fenton to explore the importance of documenting policies, practices, and procedures, and building a shared culture of data transparency and buy-in. With deeper collaboration and a shared resource of critical information, we can empower individuals to get the information they need quickly and efficiently, while also creating a strong foundation for new employee onboarding.
Will Fenton is the Associate Director of the Fox School of Business at Temple University and previously worked in progressive graduate enrollment roles at the University of Pennsylvania and Drexel University.
This episode of The NAGAP Report was hosted, produced, and edited by Marcus Hanscom.
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Documenting Institutional Knowledge - S4 E9
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Creating policy transparency and buy-in and combatting the Great Resignation
Learning About the Applicant Journey from Grad Students at Notre Dame - S4 E8
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Untapped Potential: Recruiting Internal Undergraduate Students at Canisius - S4 E7
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DIY Video in Graduate Enrollment: Making an Impact With and Without a Budget - S4 E6
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Exploring Video for Graduate Student Recruitment - S4 E5
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How can we effectively use video in graduate student recruitment?
Fruitfully Resilient: The 2022 Graduate Enrollment Management Professional
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It was abundantly clear at the time – and still today – that we all had to approach our lives and our work with some level of grace as we dealt with these, dare I say, unprecedented times.
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African American women who work on predominantly white campuses continue to experience feelings of isolation and marginalization.
Am I Ready? Taking the Leap with the NAGAP Leadership Academy
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Call for Proposals Deadline: July 1, 2022
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Experience the NAGAP Leadership Academy - S4 E4
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Take an inside look at the NAGAP Leadership Academy.
Fall Recruitment Planning in a Post(ish) Pandemic World - S4 E3
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The (NAGAP) Future is Female – S4 E2
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Meet the newest female NAGAP leaders.
Exploring a Life and Career In and Out of Graduate Enrollment – S4 E1
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Integrated Interdependence: The Emergence of Graduate Enrollment Management
eBook
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Integrated Interdependence: The Emergence of Graduate Enrollment Management (GEM)
